EasyJet will CHARGE passengers to use overhead lockers

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EasyJet will CHARGE passengers to use overhead lockers: Customers slam airline over £24 each way fee to stow hand luggage

  • Budget airline revealed it will be halving baggage allowances from February 10
  • Customers will be allowed to bring on a bag which must fit underneath the seat
  • If their bag is too big they will have to pay up to £24 each way extra, airline said
  • Those who pay extra fees will be able to bring a ‘large cabin bag’ aboard flights

EasyJet customers have been left fuming after the airline announced it will start charging customers to store their luggage in overhead lockers.

The budget airline today revealed it will be halving baggage allowances from February 10.

Customers will only be allowed to bring on a small bag which must fit underneath the seat in front, or else they will have to pay up to £24 each way extra.

Those who pay the extra fees to choose their seats or have paid for extra leg room will be able to bring a ‘large cabin bag’ aboard flights to fit in the overhead lockers.

In an email to customers, easyJet claimed the changes were to ‘help improve punctuality’.

But the airline has been slammed by customers on social media, with many branding it ‘bad timing’.

The budget airline today revealed it will be halving baggage allowances from February 10 (file photo)

Customers will only be allowed to bring on a small bag which must fit underneath the seat in front, or else they will have to pay up to £24 each way extra

Customers will only be allowed to bring on a small bag which must fit underneath the seat in front, or else they will have to pay up to £24 each way extra

Customers will only be allowed to bring on a small bag which must fit underneath the seat in front, or else they will have to pay up to £24 each way extra

One person wrote: ‘The one main selling point you had over your rivals was the generous hand luggage. Always my first airline of choice for frequent city breaks.

‘Now just set your stall to the same standard as Ryanair and Wizz. May as well just book with them in future. Nonsensical decision.’

Another said online: ‘Poor timing when they should be doing all they can to encourage us back.’

They added: ‘Punishment for daring to have belongings. Do they even want our business now?’

A woman put: ‘Just another way to make money to stop people bringing on their small cabin size suitcases which now you won’t be able to do and will therefore have to pay for more checked luggage.’

Those who pay the extra fees to choose their seats or have paid for extra leg room will be able to bring a 'large cabin bag' aboard flights to fit in the overhead lockers

Those who pay the extra fees to choose their seats or have paid for extra leg room will be able to bring a 'large cabin bag' aboard flights to fit in the overhead lockers

Those who pay the extra fees to choose their seats or have paid for extra leg room will be able to bring a ‘large cabin bag’ aboard flights to fit in the overhead lockers

In an email to customers, easyJet claimed the changes were to 'help improve punctuality'

In an email to customers, easyJet claimed the changes were to 'help improve punctuality'

In an email to customers, easyJet claimed the changes were to ‘help improve punctuality’

Another commented: ‘easyJet don’t take the p***, charging for hand luggage now.

‘Yes we understand your industry is struggling, but this might be one step too far for customers, especially if all the other sheep airline follow suit. Shame on you, seriously!’

And one man added: ‘Pretty poor that they are changing the rules after taking bookings.’

EasyJet’s email read: ‘We’d like to let you know about some changes we’re making to our cabin bag policy to help improve punctuality and give certainty to customers on what they are allowed to bring on board.

‘From 10th February 2021, the seat you have booked will determine what bags you are able to bring on board.

‘All customers can bring on board one small cabin bag (max. 45 x 36 x 20 cm), and this must fit under the seat in front of them.

Previously, easyJet passengers were allowed to bring a large bag for the overhead locker, although some were placed in the hold when the lockers became full

Previously, easyJet passengers were allowed to bring a large bag for the overhead locker, although some were placed in the hold when the lockers became full

Previously, easyJet passengers were allowed to bring a large bag for the overhead locker, although some were placed in the hold when the lockers became full

‘Customers who have booked an Up front or Extra legroom seat can also bring on board a large cabin bag (max. 56 x 45 x 25 cm), which must fit in the overhead locker.

‘These seats can be selected at the time of booking, or at any time before you check-in.’

The airline added ‘large’ bags brought to the departure gate without proper seat selection will be placed in the hold.

The current luggage policy will remain in place until the new rules come into effect next year.

Previously, easyJet passengers were allowed to bring a large bag for the overhead locker, although some were placed in the hold when the lockers became full.

Pre-Covid, easyJet’s ancillary revenues, which include sales from checked baggage and allocated seating, accounted for about a fifth of the airline’s total 2019 annual revenues of £6.4billion.

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