Virgin Media is again on-line after an hour-long outage left hundreds of consumers unable to make calls, textual content or use cell web
- The reason for the outage stays unknown however began round noon
- Nationwide outage affected cell web in addition to calls and texts
Virgin Media is again on-line after it crashed throughout the UK for an hour, leaving hundreds of Britons working from dwelling unable to get on-line or make calls.
According to outage monitoring website downdetector.co.uk, a lot of the points centred round cell web issues in addition to points sending and receiving calls and texts. The reason for the outage stays unknown however began round noon.
A Virgin Media instructed MailOnline: ‘The difficulty affecting some prospects’ cell providers earlier right now has now been resolved. We apologise for any inconvenience precipitated.’
According to outage monitoring website downdetector.co.uk , round a 3rd of reported points had been with cell web and one other third cited different cell points, similar to with sending and receiving calls and texts
Earlier right now Netflix additionally went offline for round an hour.
Virgin crashed yesterday at virtually the very same time, with hundreds of consumer complaints.
Yesterday’s outage was primarily with the cell community, with individuals having issues with 4G, making and receiving calls and sending messages.
Virgin Media is without doubt one of the hottest broadband suppliers within the UK.
Unlike many others, it has its personal infrastructure and doesn’t use the Openreach community.
Ofcom reveals plans for a ‘one contact’ course of to let customers swap web suppliers simply
Switching from one broadband supplier might get a lot easier, faster and simpler underneath new guidelines instructed by Ofcom.
The communications regulator desires to permit prospects to have the ability to store round for the most effective deal with out concern of protracted procedures which drive prospects to speak to the previous and new provider in addition to organising the transition.
Instead, it has proposed a mechanism for a seamless handover which might see prospects solely having to speak to their new provider.
The firm chosen to be the brand new broadband supplier would handle the complete switching course of on behalf of the consumer.
Ofcom believes the so-called ‘One Touch Switch’ is not going to solely make the method much less problem, but in addition allow individuals to make the most of the most effective offers.
It would additionally stop a niche between the previous service ending and the brand new one beginning.